eWaste Solutions Privacy Policy

eWaste Solutions (“EWS,” “we,” “our,” or “us”) is committed to protecting your privacy and safeguarding personal information in accordance with applicable state and federal regulations.

Information We Collect

We may collect personal information when you:

  • Submit a contact form
  • Request a quote
  • Schedule services
  • Enter into a service agreement

This may include:

  • Name
  • Company name
  • Email address
  • Phone number
  • Service location details
  • Billing information

We may also collect limited website usage data (such as IP address or browser type) to improve user experience.

We do not access or review the contents of client devices. Data-bearing media is securely destroyed in accordance with contractual and regulatory requirements.

How We Use Information

  • We use information solely to:
  • Provide quotes and services
  • Schedule pickups or drop-offs
  • Maintain chain-of-custody documentation
  • Issue Certificates of Recycling (COR)
  • Issue Certificates of Data Destruction (COD)
  • Produce Certified Audit Reports
  • Process billing
  • Improve our services

We do not sell, rent, or trade personal information.

Information Security

eWaste Solutions maintains administrative, technical, and physical safeguards to protect personal information.

We operate under a comprehensive Written Information Security Program (WISP) in compliance with Massachusetts 201 CMR 17.00.

We are an R2v3 and RIOS certified electronics recycler, and our secure data destruction services align with:

  • NIST SP 800-88 Rev. 1
  • NSA/CSS Specifications
  • HIPAA
  • NISPOM

Access to personal information is restricted to authorized personnel and protected through secure operational controls.

Data Retention

We retain business and compliance documentation only as long as required for contractual, regulatory, or audit purposes. Information is securely destroyed when no longer required.

Third-Party Sharing

Information is shared only when necessary to fulfill services or comply with legal requirements. Any authorized service providers are contractually required to maintain appropriate security safeguards.

Contact

If you have questions regarding this Privacy Policy, please contact: [email protected]